Senior executives, board members and investors all recognise that a badly managed crisis can destroy an organisation’s reputation and lead to commercial, strategic and financial damage. They are understandably keen, therefore, to ensure their organisation is ‘crisis ready’.
Our Crisis Preparedness Assessment Tool® examines an organisation’s crisis management capability at any or all levels: by function, geography, business unit or across the entire organisation.
Our proprietary tool assesses the ‘hard’ elements of crisis preparedness (policy, structure, procedures) as well as the ‘soft’ elements (leadership, competence and culture) against our own crisis management principles, developed from decades of experience supporting clients in live crises. Our principles are aligned with BS 11200, a global standard for crisis management.
The Crisis Preparedness Assessment Tool® identifies areas of existing crisis resilience and weakness, and is often used by clients at the start of a crisis management improvement programme or as a post-crisis assessment. The tool can be used as part of an in-depth analysis, with our consultants conducting interviews and extensive desk research to complete the tool, or as part of a workshop which allows an organisation’s representatives to ‘self-assess’ through facilitated discussion and challenge.
The assessment can be used as benchmark in subsequent years to track and quantify enhancements in crisis preparedness.