Stakeholder engagement is a corporate term for listening to, talking to and learning from the people and organisations who have an interest in your business.
Stakeholder engagement helps an organisation see itself, and the world in which it operates, as others see it. It helps spot issues and opportunities it might not otherwise have identified. It helps organisations understand issues as others understand them, develop strategies to address them and, where necessary, change what they do and how they do it.
Listening to, talking to and learning from others may sound easy, but for organisations of all sizes, this external focus can prove challenging. Coordinating and making sense of many different conversations and inputs, and ensuring the information they receive is assessed and acted upon, requires a strategic approach.
Whether on specific issues, in the heat of a crisis, or because stakeholder engagement is simply the right way to go about business, Regester Larkin by Deloitte’s expertise helps clients map, understand and approach stakeholders in the right way and with the right intentions. We have proprietary tools for stakeholder mapping which ensure that engagement is targeted where it needs to be rather than where is easiest.